FAQs

FAQ's - Shipping, Returns, & More

How long does shipping take?

USA Orders
We will receive your order and process it within 1-2 business days after purchase. As soon as we ship your item (s), you will receive an email from us with tracking information. Delivery takes 1-2 weeks after item ships.

Do you have free shipping?

YES! All USA orders are shipped free!!!

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size of the product. Please allow around 1-2 weeks for the product to arrive to you.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

Do you have a return policy?

We stand FIRMLY behind our products. We are happy to honor returns. Please refer to the Terms & Conditions page for details and for other concerns.

Where can I contact you in case of concerns about the products?

You can reach us by sending us an e-mail on our Contact Us or sending us a message on our social media outlets.

If you have more questions that are not in this FAQ, feel free to send us at EliteLifeLLC@gmail.com